Returns & Exchanges

At Surf Station Store, we want to ensure you are stoked with your gear, which is why we offer a 30-day return window for unused items in their original packaging. Please note that surfboards and custom-ordered equipment are subject to specific inspection criteria before a refund is issued.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely pack the items in their original box, ensuring all tags are attached and hardware is included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return for quality assurance, we will process your refund or exchange within 5-7 business days.